Frequently Asked Questions

O3 Origin is an AI-powered education platform that helps students prepare for JEE, NEET, and other competitive examinations. Unlike other platforms that give you more content, Origin first diagnoses exactly where you are going wrong and why — then teaches the fix in the style of your favourite teacher.

O3 stands for Observe, Optimise, Own — the three steps of our core learning loop. Like the ozone layer that protects the Earth invisibly, O3 Origin is the invisible intelligence layer protecting every student's preparation.

O3 Origin is built by SUPERGOAT TECHNOLOGIES PRIVATE LIMITED, founded by Dipraj Biswas (CEO, NIT Agartala) and Ayush Pal (CTO, IIT Madras). We are a student-founded startup building from Agartala, Tripura.

We are currently focused on JEE Main, JEE Advanced, and NEET preparation. We plan to expand to other competitive examinations including UPSC, state board exams, and Class 9-10 foundation courses in future updates.

When you take a chapter test or full mock on Origin, our AI analyses every question you answered — not just whether you got it right or wrong, but how long you took, which options you considered, and what kind of mistake was made. It identifies the precise root cause: whether it is a conceptual gap, a formula misapplication, a procedural error, or a time-pressure failure.

DPP stands for Daily Practice Problems. On most platforms, DPPs are the same for all students. On Origin, your DPP is generated based specifically on your diagnosed weak sub-topics. If you struggled with Carnot cycle efficiency, your DPP will target exactly that — not all of thermodynamics.

The Room feature lets you and your friends take tests together in real time using a shared room code — similar to how you join a game in Ludo. You can compete, see a live leaderboard, and share results. It makes studying with friends competitive and fun.

OGCode is our structured problem-solving section where you can browse and solve problems organised by subject, topic, and subtopic. If you get stuck, you can use the AI Solver directly from within OGCode to get a step-by-step explanation.

Yes. O3 Origin has a free tier that includes 5 AI doubt solves per day, chapter-wise tests, a basic weakness report, formula sheets, 5 DPPs per week, and community access. Paid plans unlock unlimited access to all features.

Yes. O3 Origin is designed specifically for students and takes the protection of minors extremely seriously. We do not serve advertisements. We do not share your child's data with third parties for commercial purposes. All content on the platform is strictly educational.

No. Users under 18 are strictly prohibited from making any payment independently on O3 Origin. All subscription purchases for minor users must be made by a parent or legal guardian. If you discover an unauthorised transaction, contact us immediately at 2003origin@gmail.com.

Yes. Students under 18 require verified parental or guardian consent before their account is activated. During registration, you will receive a consent verification email. The account will not be active until you confirm your consent.

Yes. Parents can request a progress report for their child's account at any time by contacting us at 2003origin@gmail.com. We are building a dedicated parent dashboard that will be available in a future update.

Contact us at 2003origin@gmail.com with your child's registered email address and your relationship to the student. We will delete the account and all personal data associated with it within 30 days.

Teachers join Origin and create an AI agent trained on their teaching style, explanations, and content — with their full written consent. Students can choose to learn from your AI agent, available 24 hours a day. Your reputation on the platform grows automatically based on how well your students perform, not on how famous you already are.

Teachers earn 60% of all subscription revenue generated by students enrolled under their AI agent. Earnings are calculated monthly and paid out subject to a minimum threshold. You also retain full ownership of your content.

Yes. You can withdraw consent and request removal of your AI agent at any time by writing to 2003origin@gmail.com. Your agent will be deactivated within 7 business days of your request.

No. The AI agent creation process is handled entirely by the Origin team with your participation. You do not need any technical skills — just your teaching expertise and willingness to share it.

Origin offers a Free tier, a Pro plan (per subject or all subjects bundle) for unlimited AI-powered preparation, and an Elite plan that adds Teacher AI Agent access, custom study roadmaps, and parent progress reports. Exact pricing is displayed on the pricing page at o3origin.com.

Yes. You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing cycle. You will retain access to paid features until the cycle ends.

Refunds are available in limited cases — technical failure exceeding 72 hours, duplicate payment due to platform error, or verified payment made independently by a minor. Submit refund requests to 2003origin@gmail.com within 7 days of the transaction.

O3 Origin is accessible on any modern web browser on desktop, laptop, tablet, and mobile devices. A dedicated mobile app is in development and will be announced on our Instagram @o3.origin.

Yes. All data is transmitted using HTTPS encryption. Passwords are stored using secure hashing. We conduct regular security reviews and restrict data access to authorised personnel only.

Contact our support team at 2003origin@gmail.com with a description of the issue and your registered email address. We aim to respond within 24 hours on working days.